FUNCTIONAL HARDWARE FOR ELEGANT HOMES :: Call 1-877-765-4052 or Contact Us
FREE SHIPPING OVER $50 (except oversize packages)

Shipping and Delivery

IMPORTANT NOTE: Oversize (45" & longer)/Overweight (15 lbs or heavier) are not eligible for Free Shipping offers.

For available "Shipping Methods" instructions: click here.

Approximate lead times by brand/manufacturer:
Excludes backorders, special orders and custom finish orders. Contact us to "Check Stock".

Brand NameLead Time for "Standard Ground"Lead Time for "Expedited"
Orders must be received by 12:00 Noon EST
Acorn1-2 business days0-1 day
Anne at Home2 weeks - custom finish2 weeks - custom finish
Baldwin1-2 business days0-1 day
Belvedere2-3 business days0-1 day
Belwith1-2 business days0-1 day
Bouvet2-3 business days0-1 day
Brass Accents1-2 weeks - custom finish1-2 weeks - custom finish
Buck Snort1 week - custom finish1 week - custom finish
Colonial Brone4-6 weeks - custom finish4-6 weeks - custom finish
Deltana1-2 business days0-1 day
Better Living1-2 business days0-1 day
Dispenser Amenity1-2 business days0-1 day
Dreamline1-2 business days0-1 day
Emenee *Closed2 weeks - custom finish2 weeks - custom finish
Emtek1-2 business days0-1 day
Ginger1-2 business days1-2 Business Day
Hafele1-2 business days0-1 day
Hamiltoncall for availabilitycall for availability
Jeffrey Alexander1-2 business days0-1 day
Hickory Hardware1-2 business days0-1 day
Ives1-2 business days
Custom Size Kickplates: 3 weeks
0-1 day
Custom Size Kickplates: 3 weeks
Jason Tubs2 weeks - custom made2 weeks - custom made
JVJ Hardware1-2 business days0-1 day
Kingston Brass1-2 business days0-1 day
Laforge2-3 business days0-1 day
MNG Hardware1-2 business days0-1 day
Myson1 week1-2 business days
Notting Hill1 day - 2 weeks - custom/hand made1 day - 2 weeks - custom/hand made
Omnia1-2 business days0-1 day
Rohl ** Delayed up to 8 weeks3 weeks
Special Order
3 weeks
Rusticware1-2 business days0-1 day
Santec1-2 weeks - custom finish1-2 weeks - custom finish
Schaub1-2 business days0-1 day
Siro1-2 business days0-1 day
Smedbo1-2 business days0-1 day
Sugatsune1-2 business days0-1 day
Top Knobs1-2 business days0-1 day
Valli&Valli3-5 business days1-2 business days
Waterwood1-2 business days0-1 day

Choose Correct Shipping Method ...

  • Standard Ground (10-14 days):
    Available within United States. We consolidate all "Standard Ground" shipments to ship from our central warehouse in PA. If an item is not available in PA warehouse or if your order consists of items from multiple brands, it may delay the shipping time.

  • UPS/Fedex (4-5 Days): In-stock items generally ship the same day for orders are received before 11:00 AM EST.

  • Shipping outside 48 States, Canada and Overseas: Currently not available

  • Use your own UPS/FedEx Account:
    Complete your order online using one of the above methods, and provide your "UPS" or "FedEx" account in the "Comment" box at Checkout. We will refund you for the shipping charges (less $5 processing fee).

    Oversize/Overweight shipments
    Additional charges apply for oversize (longer than 45") or overweight (over 15 lbs) packages. We do not ship oversize/overweight packages outside of 48 US states.

    Small Orders, Multiple Manufacturer's items: Small orders and single orders containing items from multiple manufacturers may take longer than the Standard Ground or Expedited schedule specified above. Although there is no minimum order requirement and no maximum limit of multiple manufacturers' items you can put on one order, we recommend that you place one order per manufacturer's items to expedite delivery. The manufacturer's name is always mentioned on the item page.

    Signature on Delivery: A lot of our orders are shipped directly from factory warehouses and may require "Signature on Delivery". If you are unable to receive packages on delivery, it may get returned to our warehouses and you may be charged for restocking fee and shipping charges. Please inform us immediately if you are unable to sign off on packages on delivery, so we may make alternate shipping arrangements. This may delay the shipment by additional 5 business days.

    Special Orders, Custom Orders or Backorders: You will be notified of any SPECIAL, CUSTOM, or BACKORDERED items within 2 business days. Such orders are automatically sent to our factory warehouses unless cancelled within 24 hours. Once the order is confirmed by our suppliers it cannot be cancelled.

    Cancellations:You may cancel orders, partially or fully (except "Special Order/Custom Finish" items) within 2 hours of order placement, provided the items have not already shipped. "Special Order/Custom Finish" items (if any) may not be cancelled after 2 business days of order placement, and they are non-refundable and non-returnable. We reserve the right to "Cancel" any order for a full refund at our discretion.

    Important Note: Home Decor Hardware, Inc. does not take any financial responsibility for delays in shipping whether it is via ground or air shipments or for delays in processing of orders by factory or partner warehouses. Many orders are drop shipped directly from factory warehouses. Some products are custom finished by the factory after the order is received. We advise our customers not to schedule any installation jobs of products ordered until the shipment has arrived at your door-step.

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