Help & Instructions

Our web-store works best with Microsoft Internet Explorer 5.0 and later versions.

Having Problems Ordering?
If you click on the Order button and get no response, it is probably because you can't connect securely to our server.

As a test, try going to https://www.microsoft.com (note the "s" after "http" for secure site). If you can't connect securely to Microsoft either, then

You're using a very old version of your browser, in which case you should upgrade.
Or you are behind a corporate firewall that won't allow secure connections. Ask your network administrator, or order from home or call us.
In any case we will be happy to process your order over the telephone "TOLL FREE 1-877-765-4052" or email info@homedecorhardware.com.

Cannot Find Your Item?
If you do not find the exact match of the items you desire, be it size, shape, finish or price (!!), we are ready to help you with your request. Sometimes, it just helps to talk to us one-on-one by email, phone or fax. We will cater to your request in person regardless of wherever you are in the U.S. That’s our specialty. We want you to be completely satisfied with our service. As you may know, it is difficult to portray all items online to suit every budget, taste and selection. So do not hesitate to contact us, we have more to offer than what you can view here:

Email: info@homedecorhardware.com Our response time is as quick as 15 minutes to up to 1 business day.
Toll Free: 1-877-765-4052

How to Find Something
From any of our web-page, you can navigate through our "point & click" menu bars or links to look for a specific item of your interest. You can select a main category such as "Bathroom", "Cabinet", or "Door" and point to individual options to search by "Manufacturer" or "Sub-Category"

On the left side of each web page, you will also find featured items from some of our best selling manufacturers. Please check out the items on sale from this list.

Our entire selection on the Internet is also searchable from our "Search" page, or entering your keyword for search from the search button located on the top left hand corner of your page.

How to Buy
Buying our online store is easy and secure. When you place an order, you can feel confident that your credit card information is protected by our secure server. For every orderable item, there will be a "Add to Cart" or "Order" button. This button adds the item to your Shopping Cart. Putting something in your shopping cart does not commit you to buying it. After you put something in your basket, you can choose to place the order immediately, or continue shopping.

You can put as many items as you want in your shopping cart. When you're finished and want to place the order, you can get back to your shopping basket by clicking on the "View Cart" button.

Shipping, Returns & Credit Policies
For more information on our shipping, delivery, returns and credit policies, go to "About us" page from the top menu bar.

Cannot find your product? click: Help!. Our product experts will assist you.

Quick Metric Conversions: 25mm = 1 inch (approx), 2.5cm = 1 inch (approx), 96mm = 3.75 inches